Characteristics of a Great Patient Care Technician | Harris Casel Institute Melbourne FL
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Characteristics of a Great Patient Care Technician

skills characteristics patient care technician PCT qualities

4 Qualities you need to become a PCT!

Do you like working with people and helping them through challenging times? Then a career as a Patient Care Technician may be in your future. Patient Care Technicians (PCTs) are the healthcare professionals who offer basic care services to patients who are elderly, disabled, injured, or in need of long-term care.

As a patient care technician, you will be busy throughout the day assisting your patients with changing, bathing, feeding, and other daily activities such as walking. Many PCTs find this career path rewarding because they find pleasure in comforting and bonding with patients, sometimes over long time periods. 

So what does it take to become a PCT? If you want to provide healthcare services for patients who need daily assistance, then read which skills you need to become a professional patient care technician:

1. Empathy

Empathy is an important quality for any healthcare worker to have, but especially for PCTs. Since you're giving direct care throughout the day, empathy shows that you can understand the pain and perspectives of your patients. If you can offer a sense of understanding or acknowledgment for your patients' hardships, then you can become a better and more attentive caregiver. Empathy also allows you to more clearly think of ways to improve the health of your patients once you grasp their situation. If you see your patient needs an item, like a glass of water to take their medication with, then fetch one for them promptly. Offering empathy can help improve your patients' quality of life and the trustworthiness of the healthcare establishment in which you work.

2. Communication skills

Clear and accurate communication skills are necessary for many reasons. As a PCT, you must understand directions given to you by doctors and nurse practitioners. Comprehending their instructions helps you accurately follow a patient's healthcare plan. You'll also need the social skills to speak with patients and their families. Good communication skills can help you build lasting relationships with your patients and help you understand them and listen to their needs. When you talk and listen to your patients, you can pick up on problems they may be unsure of how to describe. You can also help prevent more health issues from occurring by talking with them each time you visit with them. Communicating effectively will help you work better with coworkers and help the daily functions of your healthcare facility run smoothly.

3. Physical endurance

Sometimes, PCT jobs can be physically demanding. You’ll have to lift or turn over patients who are disabled, injured, or immobile. You'll also need to be active and on your feet most of the day. A PCT is constantly on-the-go while they tend to patients' needs. Do you think you have the physical stamina to care for several patients at once? If an emergency occurs, you'll need to be alert and think at a moment's notice. It's best to make sure you stay in shape for this role.

4. Patience

Lastly, but not least, patience is a great virtue for PCTs. Remaining courteous and calm with your patients is crucial because patients who are disabled, have injuries, or are elderly may have trouble completing tasks as they move at a slower pace than you. Since it's your job to help them complete daily functions, you have to be considerate of the way they move and think. You may have to explain directions twice or ask patients to repeat themselves a few times. Always remember to be patient, think positively, and seek out ways to help patients understand your questions or make movement easier for them. When you're patient, it shows that you're understanding. Patients can pick up on your calm and patient demeanor. They may even feel more comfortable and confident with your caregiving abilities.

We hope this brief guide gives you a good idea of what characteristics you should possess to become a professional and responsible PCT. If you'd like to develop these qualities further, then consider entering a Patient Care Technician training program at the Harris Casel Institute. In our program, you can gain the experience and the practical tools you need to succeed as a crucial member of a healthcare team. In no time, you could help improve the lives of patients.


The Harris Casel Institute offers six healthcare training programs at its campus in Melbourne, Florida. For more information, contact us today. Browse through our weekly blog to find more program-related articles, student tips, and health and wellness advice.