These traits will help you go the extra mile in this valued healthcare role
Are you considering a career in healthcare? Would you prefer to tackle tasks on the office/business side rather than on the clinical side, providing patient care? Becoming a medical billing and coding specialist might be a great choice for you.
Using a special coding system, these professionals file insurance claims for the treatments patients receive, specifying individual procedures and diagnoses. Medical billing and coding specialists are a crucial aspect of the process that ensures the healthcare professionals are reimbursed in a timely fashion. They can work in a variety of settings, including hospitals, clinics, and doctors’ offices. Training programs for this job take about a year and involve learning the coding system, medical terminology, and computer software programs.
There are a number of skills traits that can help you excel at this job. Here are just a few of them:
1. Dedication to professionalism
Medical billing and coding specialists have access to sensitive and confidential patient information. Handling this information ethically and with integrity at all times will not only demonstrate that you’re a dedicated professional, but also will earn you the trust and respect of your colleagues and the patients you work with on a daily basis.
This is an absolute must, to avoid mistakes that can lead to extra work and delays in claims being processed. If you love creating systems to handle work tasks, pride yourself on being efficient and organized, and always aim for 100% accuracy, these are traits that will serve you well as a medical billing and coding specialist.
3. Committed to life-long learning
Codes that medical billing and coding specialists use are constantly being updated. Submission guidelines for each insurer can change. Your workplace will adopt new systems. This is a job in which you will need to continue to educate yourself to keep pace with the industry, so that you’re always aware of the most up-to-date tools and codes. Being willing to stay current with technology trends will also be useful, as you’ll do most record-keeping and claims processing electronically.
4. Strong communication skills
You’ll have regular contact with coworkers, healthcare professionals, insurance company representatives, and patients. For this reason, a basic aspect of your job is to communicate clearly, to ensure you’re gathering the correct information, coding it properly, and sending it along to be processed concisely and quickly. This will require you to listen closely, analyze the information, and record it accurately.
Do you feel you have some of these qualities, or like the idea of developing them in a professional capacity? Don’t worry if you don’t have them all—you can acquire many of these skills through hard work and experience. It’s how you apply your experience that determines the best professional you can be. Why not take the next step and explore whether medical billing and coding is the right career path for you? This time next year, you could be on your way to a new profession in healthcare!
This article is part of the Harris Casel Institute’s weekly blog. We conveniently offer many career training programs at our campus in Melbourne, FL. Contact us online for more info!