Ways Healthcare Workers Can Improve Their Communication Skills | Harris Casel Institute Melbourne FL
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Ways Healthcare Workers Can Improve Their Communication Skills

communication tips healthcare professionals5 Tips for Better Communication at Work

Clear communication is key for any healthcare profession. Caring for others means you will need to speak and interact with patients and their families on a daily basis. You will also need to report statuses and medical histories to co-workers and supervisors. Responsible communication will help you provide accurate and safe care for your patients.

If you want to work better with your patients and co-workers or stand out at work, here are ways that you can improve your communication and interpersonal skills:

1. Listen to others

Listening is a quality of a great healthcare worker. Pay attention to what your patients and co-workers have to say. You need to listen to patients’ requests and complaints, but you also may pick up tone or on a problem or pain they may be having. You’ll also need to listen to your co-workers and physicians to understand your patients’ statuses and procedures. Remember to be patient. Listening will help you understand how to best take care of your patients.

2. Keep criticism constructive

You may sometimes disagree with others about certain patient care specifics. Perhaps, there is a miscommunication somewhere along the line. Maybe you think a task can be performed easier or better by a co-worker. When there is an issue, make sure to clearly and kindly communicate your reasoning to team member. Never get personal with your criticism, but kindly suggest how you think a problem could be resolved or how you feel an issue could be improved. If you confront a problem with kindness and maturity, you can produce a more respectful work environment for you and your coworkers.

3. Use a kind voice

The tone of your voice can portray a sense of meaning and care toward others. Keep a gentle tone with patients, coworkers, and your supervisors. You’ll come across as respectful and a cooperative coworker. By keeping a kind tone, you can make your patients feel more comfortable. If you use a harsh tone, you could create misunderstandings and a hostile atmosphere. In emergencies, make sure to keep a calm sounding voice, so patients can feel safer.

4. Use proper spelling and grammar

You will have to write down patient statuses and information on a regular basis. Make sure to use proper spelling and grammar so physicians and supervisors know accurate details of your patient’s health. Proper spelling and grammar will also help you come across as professional.

5. Socialize with others

Socializing with patients and co-workers will help you build better communication. Asking them how they are and what their interests are can help you create strong bonds. If you’re kind and take the time to ask appropriate questions to get to know them better, you can benefit from trust and easier communication.

Clear communicaton can improve all areas of your life, including your work relationships. If you practice these tips everyday, you may start to reap the benefits of a happier and healthier work environment. 


If you wish to improve these skills, then consider a healthcare training program at Harris Casel. Harris Casel offers career related advice in its weekly blog. Our campus is located in Melbourne, FL. Contact us today to requrest more information.